jandand-junita.jpgParticipating in this project has been a really valuable experience from an organisational point of view because it provided the impetus for change - it made us do something. We will continue to develop. We certainly need lots more training but we can’t see any real barriers.
Our worst fear was that the community would not share the vision - that did not happen. Our best hope was that it would in fact work and it did work, the teacher and students are all very positive and excited. It has been very successful. All our expectations have been met. If others are debating whether to put their toe in the water - jump in feet first. Remember, it is a journey

Jan Roberts, Training Manager


The aim of this trial was to offer the Safe Food Handling course fully online.
The research question staff at CCEG wanted to answer was: what are the advantages and disadvantages of converting the current one day face-to- face Safe Food Handing course to a fully online course?
What did they do? What were the outcomes?


For CCEG a clever use of ICT is to facilitate greater participation in accredited and non accredited training across the board from students who live in areas when distance makes it prohibitive for them to attend class at CCEG.. This includes:
  • potential for clients at the centre, as well as remotely located clients for 24/ 7 access to class materials.
  • effective communication between participants and trainers eg TAFE VC, discussion boards etc. to ask and answer FAQs. Even for f2f students this will be useful as the students can access the FAQ for out of class support.
  • more independence for learners
  • access to videos etc available out of class.
  • out of class support.
How will they implement this vision? Read more.


What has technology done to increase their reach? Possbily a bit early to say, says Jan Roberts, their training manager, but the trial has indicated that the potential is great. Read more


Distances in East Gippsland make delivering training to small groups in these remote area very time consuming and expensive. It involves travel on treacherous roads as well as overnight accommodation. All of which adds to the cost of training for the students. Offering the course flexibly would in fact reduce the costs to the community.
Community College East Gippsland has a long standing partnership with many smaller communities in East Gippsland where these remote communities have limited employment prospects. In one case, for example,the pub is the greatest employer in the immediate area. There is a real need in the community for the basic food handling course, as it is a prerequisite to obtaining employment in the pub. During 2006 CCEG had organized for a trainer to go up and do the training face-to face but then the pub closed. Now that the pub is fully operational again, the community is keen to offer this course in partnership with CCEG. CCEG is planning to offer a fully online course in food handling in partnership with the local learning centre.
Read more about their community profile...


Community College East Gippsland ( formerly known as BACE) is a large ACFE provider based in Bairnsdale. It has a commitment to learning and e-learning that is embedded in the organisational culture, its vision and mission. To find out more about their capacity to integrate technology into their course delivery, click here...